Refund Policy – SpaGreen Creative

Refund Policy

At SpaGreen, we strive to make our customers satisfied with the product they’ve purchased from us. If you’re having trouble with premium SpaGreen product or believe it is defective, and/or you’re feeling frustrated, then please submit a forum post to report your defective product and our team will assist you as soon as possible. For damaged extension or template, we will request from you a link and/or a screenshot of the issue to be sent to our support service.

No returns or refunds will be offered for digital products except if the product you’ve purchased is:

– then you do have the option to request a refund.

We also reserve the right to refuse a refund in the following situations:

SpaGreen offers a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case, SpaGreen has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable.

Please also note that:

Refund terms for one month’s  (customization):

Refund terms for more than one month’s  (customization):

Refund All project and items:

The above notice, also, applies to the license of all of our Sign Up plans. Please contact us if you need further information.

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