Privacy Policy

Privacy Policy

At SpaGreen Creative, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure when you visit our website, use our products, or engage with our services.

By using our website or any of our software solutions, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide better services and improve user experience. The types of information we may collect include:

a. Personal Information

When you contact us, make a purchase, or register for our services, we may collect personal details such as your name, email address, phone number, company name, and billing information.

b. Technical Information

We may collect data about your device, browser, IP address, operating system, and usage patterns to improve site performance and analytics.

c. Cookies & Tracking Data

Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You can modify your browser settings to decline cookies if you prefer.

2. How We Use Your Information

• To provide, operate, and maintain our products and services
• To process payments and manage transactions securely
• To communicate updates, promotions, and technical information
• To personalise user experience and improve our offerings
• To provide customer support and respond to inquiries
• To comply with legal requirements or prevent fraudulent activities

3. Data Security

We implement strict security measures to protect your information from unauthorised access, alteration, or disclosure. This includes encryption, secure servers, and regular system monitoring.

While no online system can be 100% secure, we are dedicated to maintaining the highest level of data protection.

4. Sharing of Information

SpaGreen Creative does not sell, rent, or trade personal information. However, we may share data with:

• Service Providers: Trusted third parties who assist in operations such as payment processing, hosting, or analytics, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights, users, or public safety.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once it is no longer needed, your data will be securely deleted or anonymised.

6. Your Rights

You have full control over your personal information and may:

• Request access to your personal data
• Ask for corrections or updates to inaccurate details
• Withdraw consent for marketing communications
• Request data deletion in compliance with legal limits

To exercise these rights, please contact us at info@spagreen.net.

7. Third-Party Links

Our website or software may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we discover that such data has been collected, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. Continued use of our services after updates implies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

• 📧 Email: info@spagreen.net
• 🌐 Website: https://spagreen.net
• 🏢 Address: House#1168, Road#10 Avenue#12, Dhaka 1216